60+ years of disciplined operations, transparent reporting, and local accountability for Seattle apartment buildings. Four generations of family expertise protecting 80+ properties across 15 Seattle neighborhoods.
Our Expertise: We specialize in managing Seattle multifamily buildings, combining hands-on operations, fast leasing execution, and deep regulatory expertise to maximize occupancy, control costs, and protect your asset.
This portion gives a brief overview on the types of properties we handle based on type, size, and complexity.
| Property Type | Usual number of Units | Legal Classification |
|---|---|---|
| Single-family homes | 1 (sometimes 1+ADU/DADU) | Residential |
| Small multifamily buildings | 2–4 | Residential income property |
| Larger multifamily portfolios | 5+ | Commercial property |
Clear processes you can compare against competitors. No generic “full-service” claims. Just the specific mechanisms we use to protect your investment.
Marketing + screening + renewals
In-House Team + Preventative Schedules + Cost Control
Rent collection + financial tracking + owner portal
Dedicated Portfolio Manager + Transparent Communication + Clear Approval Thresholds
Predictable reporting cadence, clear spend thresholds, and fast escalation for real issues.
We balance speed with owner control:
Emergency Handling
Water leak, heat failure (winter), electrical hazard, security breach, or habitability threat. We handle it, then explain why.
When issues need higher-level attention:
Speed: Serious issues reach the director within 24 hours. You'll never be left wondering who to talk to.
Owner Communication Standards
Response time: emergencies within 2 hours, routine questions within 1 business day. You get a dedicated contact, not a rotating team.
Scoping, vendor standards, and a preventative approach. Cost control without deferred maintenance.
Why We Have These Standards
These standards are based on best practices from decades in the business.
Why Preventative Matters
Catching small issues early saves thousands in emergency repairs and protects long-term property value.
Marketing, screening, renewals, turn speed. We treat vacancies like the cost center they are.
Quality resident screening protects your investment:
Proactive Renewals:
Monthly statements, budget vs. actual, owner portal. Predictable cadence with no surprises.
Delivered by the 15th of the following month, every month.
24/7 online access to real-time data via AppFolio:
Reporting Cadence
Monthly: Statements by 15th • Weekly: Updates during lease-ups/turns • Quarterly: Performance reviews • On-demand: Portal access anytime
Why Reporting Cadence Matters:
Predictable timing means you can plan around financials. Monthly updates by the 15th give you visibility before month-end. No chasing statements. No surprises. Just transparent communication, always.
Transparent fee model you can underwrite with confidence. No hidden markups.
Management Fee
Leasing Fee
of 1st month’s rent with $1,000 minimum
Renewal Fee
25% of one month’s rent
Maintenance Coordination
Included in management fee
(No markup on vendor invoices)
Why Percentage-Based Pricing: Our fee structure aligns our success with yours. When your property performs well, we benefit. This is the same model we use on properties owned by our parent company, Walls Property Group—because we believe in alignment of interests, not just vendor fees.
Common questions: Do you mark up invoices? No. Setup fees? No. Eviction costs? Owner pays legal fees; we coordinate at no charge.
Common questions from apartment owners evaluating property managers
Let's schedule a 15-minute consultation to see if we're a good fit.
